Please chose from the Themes below to find an answer to your question

[1] : Your Boots look broken specially when zooming out ( skin shows through, holes or lines)
[2] : Where to find the clothing in our Adverts
[3] : Replacement for missing Items
[4] : About Updates Group
[5] : None of the above


The Boots look broken specially when zooming out (Skin shows through, lines or holes)

LODDebugging LOD – makes your boots look their best
Sculpted prims can look distorted without the correct settings in your viewer at a distance.
Many customers have had the issue when they zoomed out .

This is an Issue of the SL viewer showing Objects in a distance with less detail. Try fixing in Preferences-Graphics Tab first, check the custom box, under Mesh Detail -> pull the slider named Objects fully to the right. This should be sufficient for regular purposes. High detailed close ups (ctrl-0) zooming, however requires latest hardware and further upscaling of SL’s viewer settings.

If you havent known about this powerful feature for taking photographs, check it out! ctrl-0 zooms in (telephoto), ctrl-8 zooms out (wide angle lens) , ctrl-9 resets to the normal field of view. Things look less bulged and distorted when zooming in and especially portraits look better with that.) More so than the boots, small prims like jewelery will suffer from low Level-Of-Detail settings.

Here is how you can make sure your Bax boots (and other things) look good all the time!

Debugging LOD
LOD-2Debugging your LOD settings is something that will force all your sculpties to keep their correct shape. This is how to do it:

1. Show the “Advanced” menu with Ctrl-Alt-D, or Opt-Ctrl-D on a Mac.
2. Select “debug settings” near the bottom.
3. In the blank space, copy and paste the word:


4. The preferences slider range sets this value between 0 and 2, set it to 4-5 here to get all your prims looking great. Then close the window.

NOTE: Unlike increasing your draw distance, this will NOT create much more lag for yourself or none for those around you! And it will improve the look of all objects.

serinafountain1 [2]

Where is the clothes from used in your adverts?
Wo ist die Kleidung zu finden von euren Werbekampangen?

Advertisemnt for the BAX Boots white Brocade in 2007

Lot’s of poeple contacted us about the dress in this advert
Sehr viele wollten wissen wo es das Kleid zu kaufen gibt

Dress/Kleid  is by Awesome designs
Model SerinaJane Loon



Advertisemnt for the BAX Boots in Mocha and Lizard 2007

Designers and friends of Bax Coen posed for this advert and many questions came where to buy those sexy dresses.
Designer Freunde von Bax haben in sexy mini Kleidern für Bax Boots gemodelt ihr wolltet wissen wo man sie bekommt.

Dresses/ Kleid by Kitties Lair

Models Moonly Laval and Alea Lamont


After the rainAdvertisemnt “After the rain” made by Timeless Agency for the New release of the brown sude ankle Boots in 4 shades changable main colors and new fur top option.
Diese kampange wurde von Timeless Agency produziert und sorgte für aufsehen, nicht zuletzt wegen der Strümpfe.

Many liked the stockings used in this advertisemnt ..

Stockings/Nylonstrümpfe were used by Nylon No.9, Sheer and GLANZ


Replacement for missing Items

You can get replacements for missing or damaged No-Transfer Items. Please send an IM to Bax Coen or SerinaJane Loon including the transaction number, name of the item and date of purchase. Allow up to 48 hours to follow up on your case. If you haven’t heard back by then please try contacting us again. We apologize for any inconvenience.


About Updates Group

You like to get news and be the first to hear about new releases? Join either our Bax’s Boots Promotion & UpdatesHippoGroup Group or the (<-no group space required). Panels to subscribe are at the Main- Store entrance to the right (Front view of store).


None of the above

You still have an unanswered question? You also checked Bax ‘Prestige’ FAQ & Bax Ankle Boots FAQ.
At our Main-store you can direct your question to a BAX Customer Service Representative (CSR) if present, register a request at the Service Terminal or use the Suggestion Box (leave a Note-card). It’s also possible to write an E-Mail to BaxCoendesigns@googlemail.com either way we will be happy to answer your question.


One comment

  1. […] For this purpose we have the  ”BAX Service Terminal™” which answers not only the common FAQ’s you might have but also has a function where you can register yourself for a FREE fitting or […]

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: